Purpose
These Terms and Conditions govern the use of the Axenorr website and customer area, as well as the credit and online banking services offered by Axenorr, Taunusanlage 8, 60329 Frankfurt am Main, Germany.
Acceptance of these terms
By creating an account or using our services, you acknowledge that you have read, understood and accepted these Terms and Conditions as well as our Privacy Policy.
Account opening and eligibility
Account opening is reserved for adults residing in a country where our services are offered and who have the legal capacity to enter into a contract. Axenorr reserves the right to refuse or suspend the opening of an account in case of doubt about the accuracy of the information provided.
Services offered
- Review and granting of personal, mortgage, auto and business credit.
- Management of a credit account and tracking of related operations via the customer area.
- Internal and external transfers, management of beneficiaries and cards.
- Personalized advice and support from our teams.
User obligations
You agree to provide accurate and up-to-date information, to keep your login credentials confidential, and to notify us without delay of any unauthorized use of your account.
Pricing and fees
The pricing terms applicable to each service (rate, processing fees, management fees) are communicated to you before the conclusion of any credit agreement, in accordance with applicable regulations.
Limitation of liability
Axenorr makes every effort to ensure the availability and security of its services, without however guaranteeing uninterrupted availability. We shall not be liable for interruptions caused by maintenance, force majeure, or acts attributable to a third party.
Termination
You may request the closure of your account at any time from your customer area settings or by contacting our customer service. Axenorr may also suspend or terminate an account in the event of a serious breach of these terms or a legal obligation.
Governing law and disputes
These Terms and Conditions are governed by German law. Any dispute relating to their interpretation or performance falls under the jurisdiction of the courts of Frankfurt am Main, unless mandatory consumer-protection provisions state otherwise.
Changes to these terms
Axenorr may amend these Terms and Conditions at any time. Any substantial change will be communicated to you by email or via your customer area before it takes effect.
Contact
For any question regarding these Terms and Conditions, contact us at kontakt@axenorr.com or at +49 69 1234 5678.
